Holly James, Chief Nursing Officer

Holly James

Holly James is an experienced RN with a passion for healthcare and an impeccable work ethic that has allowed her to not only comply, but exceed local, state, AAAHC and CMS standards. Holly has served as the Chief Nursing Officer and Chief Accreditation Officer for the opening and management of 4 ASCs within the Deca Health Corporation. For each ASC, Holly operated as the Director of Nursing, Infection Control Officer, Safety Officer, Risk Management Office, HIPAA & OSHA Compliance Officer, and Emergency Preparedness Coordinator from Ohio to Colorado.

In 2003, Holly and her husband, Dr. William James, opened the first Pain Management Specialty ASC together in Northwest Ohio. Since then, Holly has been instrumental in the accreditation, management, and development of the company’s ambulatory surgery centers (ASCs). Through months of research, planning, and strategic implementation, West Central Surgical Center opened and achieved Three Year Accreditation through AAAHC and CMS Medicare Deemed Status in 2005. Due to the success of this practice--a second ASC, Bayside Surgical Center, was opened and received Three Year Accreditation through AAAHC and CMS Medicare Deemed Status in 2016.

In 2013, Holly and Dr. James looked to expand their pain management care to underserved areas such as Grand Junction, CO. After long consideration, Holly and Dr. James decided to open Colorado Injury and Pain Specialists. In 2014, the facility was later accompanied with Redlands Mesa Surgery Center, receiving Three Year Accreditation through AAAHC and CMS Medicare Deemed Status in 2014. Holly also consulted for Integrated Pain Solutions and successfully opened Gemini Surgery Center in Columbus, OH. The facility achieved Three Year Accreditation through AAAHC and CMS Medicare Deemed Status in 2016.

In her personal time, Holly has always had a passion for giving back to her community. She has long been a member of The Auxiliary of the Toledo Hospital and later served as president of the Lucas County Medical Auxiliary. In 2020, Holly and Dr. James were awarded Philanthropists of the Year by the National Philanthropy Association for their gracious donation to ProMedica Russell J. Ebeid Children’s Hospital. This specific donation allowed for an advanced camera system to be installed in the NICU of the Hospital. Due to the coronavirus pandemic, families were unable to see their children in the NICU, and this camera system allowed for safety and peace of mind. The system is known as Katy’s Connection, named after their daughter, Katy, who was born 8 weeks premature with cerebral palsy.

Holly James undoubtedly exceeds clinical and operational expectations while promoting the importance of compassionate patient care, continued education, and a positive work environment—making her an invaluable and vibrant leader to the team.

Phone number: 866-908-3514

The Quiet Struggles of Ohio Rural Hospitals

One in three small, rural Ohio hospitals have operating margins of less than 1 percent. A recent financial review by OHA found 22 small, rural hospitals just barely breaking even, which represents 31 percent of rural members and 10 percent of all 220 hospitals in the state.

Some Ohio hospitals are even considering whether to follow the lead of others that closed maternity wards in order to remain financially viable. Unfortunately, even around 100 deliveries a year does not cover costs for employing a minimum of three obstetricians to maintain 24-hour coverage.

Distressed nonprofit hospitals are actively seeking mergers with larger systems since passage of the Affordable Care Act. These small hospitals encounter operating losses and bond ratings below investment grades, along with the ability to update older facilities.

The proposed two-year state budget back in 2015 included $434 million in cuts to Medicaid payments to hospitals, including payments for physician residency training programs. On top of that, Ohio hospitals project $2.6 billion in federal cuts to Medicare and Medicaid.

DECA Health has the Solution

Several trends in pain management are occurring that hospital executives should keep in mind. Already about 100 million Americans are in chronic pain, and each year tens of millions of Americans undergo surgeries that require pain management. Hospitals are incentivized to create pain management programs designed to help their patients, while retaining these patients within their hospital system.

DECA Health recognizes the need to improve pain management outcomes and to improve patient satisfaction scores on the Hospital Consumer Assessment of Healthcare Providers and Systems survey. The HCAHPS survey, which is linked to CMS payments, directly asks patients about their pain. Deca Health understands that the key strategy is to structure their pain programs, from evaluating acute and chronic pain, to providing psychological evaluation if needed and patient education.

The DECA Health joint venture model ensures that patients receive appropriate evidence-based interventional and non-interventional pain management, while significantly enhancing hospital revenue and patient satisfaction scores for better reimbursement. This model leverages DECA Health’s years of management and billing experience to design an inpatient pain management program in your facility. The aim is to improve care, provide services to underserved areas, boost patient satisfaction and avoid revenue loss.

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